Terms of Service

 

About us:

Vagabond official / Jlife Studios
Sint-Michielsstraat 31 C000
Gent, 9000
Belgium
BTW/VAT: BE 0676.454.640
E-mail: hello@vagabondofficial.com
Website: vagabondofficial.com

This Terms of Service Agreement (the “agreement”) is an agreement between you (the “user”) and Vagabond official (the “vendor”, “we” or “us”).

Returns Policy

You may return new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item).

Return your items to:
Vagabond official
Sint-Michielsstraat 31 C000
9000 Ghent
Belgium.
Ensure your Order ID number is clearly marked on the package.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request.

Shipping

We ship worldwide for free.
We expect delivery of your order within 5 to 10 business days of placing your order.

Dispute resolution

In the event that any dispute arises hereunder, the parties agree that prior to commencing litigation, arbitration, or any other legal proceeding, each party shall send an officer of such party to negotiate a resolution of the dispute in good faith at a time and place as may be mutually agreed. Each officer shall have the power to bind its respective party in all material respects related to the dispute.

Competent Court and Applicable Law

This terms of service agreement shall be governed by – and construed in accordance with – the Belgian legislation.

The competent courts for disputes regarding these General Terms of Use will be the courts of Gent, unless otherwise imposed by mandatory statutory provisions.